[BITList] re Indian call centre workers told Australians are racist, alcoholic and backward - Telegraph

[John Davison]

THANKS FRANK
 
JOHN

--- On Mon, 1/8/11, franka <franka at iinet.net.au> wrote:


From: franka <franka at iinet.net.au>
Subject: [BITList] re Indian call centre workers told Australians are racist, alcoholic and backward - Telegraph
To: "BitList" <bitlist at lists.bcn.mythic-beasts.com>
Date: Monday, 1, August, 2011, 4:17 PM


John
Last time I was in the UK a couple of years ago I found on going into a shop and choosing to speak to one of the white assistance that the white ones were Polish and the black ones were the owners, after a couple of weeks roaming around I got the impression that anyone normal had already left for other climes or were getting ready to go, so why they need to outsource anything is beyond me all they need to do is patch into the Ealing exchange to get the same effect
frank

On 8/1/2011 8:34 AM, John Davison wrote: 




Well , many people have experienced very, frustrating conversations when having to go through Indian call centres which was not the case when the enquiries were dealt with in their home countries , train enquiries in UK eg !!!!! , pity the system was changed .



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