[BITList] re Indian call centre workers told Australians are racist, alcoholic and backward - Telegraph
franka
franka at iinet.net.au
Mon Aug 1 05:17:56 BST 2011
John
Last time I was in the UK a couple of years ago I found on going into a
shop and choosing to speak to one of the white assistance that the white
ones were Polish and the black ones were the owners, after a couple of
weeks roaming around I got the impression that anyone normal had already
left for other climes or were getting ready to go, so why they need to
outsource anything is beyond me all they need to do is patch into the
Ealing exchange to get the same effect
frank
On 8/1/2011 8:34 AM, John Davison wrote:
> Well , many people have experienced very, frustrating conversations
> when having to go through Indian call centres which was not the case
> when the enquiries were dealt with in their home countries , train
> enquiries in UK eg !!!!! , pity the system was changed .
>
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