[BITList] Telstra customers charged for paying bills

HUGH chakdara at btinternet.com
Mon Jul 20 17:45:46 BST 2009


John,

This is called getting money for doing nothing. Some firms do it the other way round, ie, they give a slight reduction for paying online or by phone, so there are plenty of precedents if anyone has the balls to withhold the extra charge.  Administration fee my arse !!.

Hugh.
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