[BITList] Kindle Fire HDX: A More Helpful Tablet

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What if you could summon a tech-support person to pop up in seconds in a live video on your digital device? And what if that person could draw on the screen or even take over the device to solve a problem?
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Kindle Fire HDX: A More Helpful Tablet

The Amazon Kindle Fire HDX has a few improvements over last year's Kindle Fire HD, including a unique video chat-based tech support feature activated by a "Mayday button." Walt Mossberg gives us the pros and cons of this tablet. (Photo: Amazon) What if you could summon a tech-support person to pop up in seconds in a live video on your digital device? And what...

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