[BITList] Low-down on Korean pilots

FS franka at iinet.net.au
Thu Jul 18 17:15:17 BST 2013


Thought some amongst us might find this interesting
frank
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*Low-down on Korean pilots*
After I retired from UAL as a Standards Captain on the –400, I got a job 
as a simulator instructor working for Alteon (a Boeing subsidiary) at 
Asiana. When I first got there, I was shocked and surprised by the lack 
of basic piloting skills shown by most of the pilots. It is not a normal 
situation with normal progression from new hire, right seat, left seat 
taking a decade or two. One big difference is that ex-Military pilots 
are given super-seniority and progress to the left seat much faster. 
Compared to the US, they also upgrade fairly rapidly because of the 
phenomenal growth by all Asian air carriers. By the way, after about six 
months at Asiana, I was moved over to KAL and found them to be 
identical. The only difference was the color of the uniforms and 
airplanes. I worked in Korea for 5 long years and although I found most 
of the people to be very pleasant, it’s a minefield of a work 
environment ... for them and for us expats.
One of the first things I learned was that the pilots kept a web-site 
and reported on every training session. I don’t think this was 
officially sanctioned by the company, but after one or two simulator 
periods, a database was building on me (and everyone else) that told 
them exactly how I ran the sessions, what to expect on checks, and what 
to look out for. For example; I used to open an aft cargo door at 100 
knots to get them to initiate an RTO and I would brief them on it during 
the briefing. This was on the B-737 NG and many of the captains were 
coming off the 777 or B744 and they were used to the Master Caution 
System being inhibited at 80 kts. Well, for the first few days after I 
started that, EVERYONE rejected the takeoff. Then, all of a sudden they 
all “got it” and continued the takeoff (in accordance with their 
manuals). The word had gotten out. I figured it was an overall PLUS for 
the training program.
We expat instructors were forced upon them after the amount of fatal 
accidents (most of the them totally avoidable) over a decade began to be 
noticed by the outside world. They were basically given an ultimatum by 
the FAA, Transport Canada, and the EU to totally rebuild and rethink 
their training program or face being banned from the skies all over the 
world. They hired Boeing and Airbus to staff the training centers. KAL 
has one center and Asiana has another. When I was there (2003-2008) we 
had about 60 expats conducting training KAL and about 40 at Asiana. Most 
instructors were from the USA, Canada, Australia, or New Zealand with a 
few stuffed in from Europe and Asia. Boeing also operated training 
centers in Singapore and China so they did hire some instructors from there.
This solution has only been partially successful but still faces 
ingrained resistance from the Koreans. I lost track of the number of 
highly qualified instructors I worked with who were fired because they 
tried to enforce “normal” standards of performance. By normal standards, 
I would include being able to master basic tasks like successfully shoot 
a visual approach with 10 kt crosswind and the weather CAVOK.  I am not 
kidding when I tell you that requiring them to shoot a visual approach 
struck fear in their hearts ... with good reason.  Like this Asiana 
crew, it didnt’ compute that you needed to be a 1000’ AGL at 3 miles and 
your sink rate should be 600-800 Ft/Min. But, after 5 years, they 
finally nailed me. I still had to sign my name to their training and 
sometimes if I just couldn’t pass someone on a check, I had no choice 
but to fail them. I usually busted about 3-5 crews a year and the 
resistance against me built. I finally failed an extremely incompetent 
crew and it turned out he was the a high-ranking captain who was the 
Chief Line Check pilot on the fleet I was teaching on. I found out on my 
next monthly trip home that KAL was not going to renew my Visa. The crew 
I failed was given another check and continued a fly while talking about 
how unfair Captain Brown was.
Any of you Boeing glass-cockpit guys will know what I mean when I 
describe these events. I gave them a VOR approach with an 15 mile arc 
from the IAF. By the way, KAL dictated the profiles for all sessions and 
we just administered them. He requested two turns in holding at the IAF 
to get set up for the approach. When he finally got his nerve up, he 
requested “Radar Vectors” to final. He could have just said he was ready 
for the approach and I would have cleared him to the IAF and then 
“Cleared for the approach” and he could have selected “Exit Hold” and 
been on his way. He was already in LNAV/VNAV PATH. So, I gave him 
vectors to final with a 30 degree intercept.  Of course, he failed to 
“Extend the FAF” and he couldn’t understand why it would not intercept 
the LNAV magenta line when he punched LNAV and VNAV. He made three 
approaches and missed approaches before he figured out that his active 
waypoint was “Hold at XYZ.”  Every time he punched LNAV, it would try to 
go back to the IAF ... just like it was supposed to do. Since it was a 
check, I was not allowed (by their own rules) to offer him any help. 
That was just one of about half dozen major errors I documented in his 
UNSAT paperwork. He also failed to put in ANY aileron on takeoff with a 
30-knot direct crosswind (again, the weather was dictated by KAL).
This Asiana SFO accident makes me sick and while I am surprised there 
are not more, I expect that there will be many more of the same type 
accidents in the future unless some drastic steps are taken. They are 
already required to hire a certain percentage of expats to try to 
ingrain more flying expertise in them, but more likely, they will 
eventually be fired too. One of the best trainees I ever had was a 
Korean/American (he grew up and went to school in the USA) who flew 
C-141’s in the USAF. When he got out, he moved back to Korea and got 
hired by KAL. I met him when I gave him some training and a check on the 
B-737 and of course, he breezed through the training. I give him annual 
PCs for a few years and he was always a good pilot. Then, he got 
involved with trying to start a pilots union and when they tired to 
enforce some sort of duty rigs on international flights, he was fired 
after being arrested and JAILED!
The Koreans are very very bright and smart so I was puzzled by their 
inability to fly an airplane well. They would show up on Day 1 of 
training (an hour before the scheduled briefing time, in a 3-piece suit, 
and shined shoes) with the entire contents of the FCOM and Flight Manual 
totally memorized. But, putting that information to actual use was many 
times impossible. Crosswind landings are also an unsolvable puzzle for 
most of them. I never did figure it out completely, but I think I did 
uncover a few clues. Here is my best guess. First off, their educational 
system emphasizes ROTE memorization from the first day of school as 
little kids. As you know, that is the lowest form of learning and they 
act like robots. They are also taught to NEVER challenge authority and 
in spite of the flight training heavily emphasizing CRM/CLR, it still 
exists either on the surface or very subtly. You just can’t change 3000 
years of culture.
The other thing that I think plays an important role is the fact that 
there is virtually NO civil aircraft flying in Korea. It’s actually 
illegal to own a Cessna-152 and just go learn to fly. Ultra-lights and 
Powered Hang Gliders are Ok. I guess they don’t trust the people to not 
start WW III by flying 35 miles north of Inchon into North Korea. But, 
they don’t get the kids who grew up flying (and thinking for themselves) 
and hanging around airports. They do recruit some kids from college and 
send then to the US or Australia and get them their tickets. Generally, 
I had better experience with them than with the ex-Military pilots. This 
was a surprise to me as I spent years as a Naval Aviator flying fighters 
after getting my private in light airplanes. I would get experienced 
F-4, F-5, F-15, and F-16 pilots who were actually terrible pilots if 
they had to hand fly the airplane. What a shock!
Finally, I’ll get off my box and talk about the total flight hours they 
claim. I do accept that there are a few talented and free-thinking 
pilots that I met and trained in Korea. Some are still in contact and I 
consider them friends. They were a joy! But, they were few and far 
between and certainly not the norm.
Actually, this is a worldwide problem involving automation and the 
auto-flight concept. Take one of these new first officers that got his 
ratings in the US or Australia and came to KAL or Asiana with 225 flight 
hours. After takeoff, in accordance with their SOP, he calls for the 
autopilot to be engaged at 250’ after takeoff. How much actual flight 
time is that? Hardly one minute. Then he might fly for hours on the 
autopilot and finally disengage it (MAYBE?) below 800’ after the gear 
was down, flaps extended and on airspeed (autothrottle). Then he might 
bring it in to land. Again, how much real “flight time” or real 
experience did he get. Minutes! Of course, on the 777 or 747, it’s the 
same only they get more inflated logbooks.
So, when I hear that a 10,000 hour Korean captain was vectored in for a 
17-mile final and cleared for a visual approach in CAVOK weather, it 
raises the hair on the back of my neck.


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