http://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-complaint-letter.html ooroo If you don't hear the knock of opportunity - build a door. Anon. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.bcn.mythic-beasts.com/pipermail/bitlist/attachments/20090127/48c0fa1d/attachment.shtml